Common Concerns
We believe credibility comes from honesty. Here is our assessment of recurring student complaints:
1. Are sales calls too aggressive?
Student Reports: Students report persistent follow-ups from advisors before enrollment.
Company Response: Advisors follow up to answer questions. We remove names from outreach immediately upon request.
Editorial Assessment: Follow-ups can feel persistent. Clearly state your decision to opt out if you do not wish to enroll.
2. Is the refund policy fair?
Student Reports: Some students report missing the 7-day cancellation window and failing to receive refunds.
Company Response: The 7-day cutoff is enforced to cover session slot allocation. Terms are in the contract.
Editorial Assessment: The policy is strict but clear. Ensure you evaluate program compatibility in the first week.